Patient Experience and Operations Lead
Wellbrook Family Chiropractic Wellbrook Family Chiropractic Castro Valley, CA Castro Valley, CA Full-time Full-time $32 - $40 an hour $32 - $40 an hour Why Wellbrook Family Chiropractic? Join a team that values support and innovation, offering a chance to directly impact patient well-being.
Ready to make a difference? Apply now to become the Front Desk Lead at Wellbrook Family Chiropractic.
Role
Summary:
The Patient Experience and Operations Lead plays a vital role in ensuring our patients receive the highest quality of care and service.
This position is responsible for managing front desk operations, enhancing patient satisfaction, and contributing to the overall success of the clinic.
Key
Responsibilities:
Customer Service Excellence:
Serve as the first point of contact for our patients, offering empathetic and efficient service.
Appointment Management:
Schedule appointments to optimize patient flow and clinic revenue.
Billing and Revenue Management:
Oversee billing processes, liaise with insurance providers, and ensure accuracy in financial transactions.
Service Promotion:
Utilize sales skills to promote clinic services, contributing to patient care and clinic growth.
Marketing and Community Engagement:
Support marketing initiatives and engage in community outreach to enhance clinic visibility and patient base.
Team Collaboration:
Work closely with clinic staff to ensure a seamless patient experience and efficient clinic operations.
Qualifications:
Proven experience in office management or administration, preferably in a healthcare setting.
Excellent communication and interpersonal skills, with a strong focus on empathy and patient care.
Proficiency in practice management software and digital communication tools.
Ability to work proactively, adapt to changing environments, and solve problems effectively.
Passion for health and wellness, with a commitment to promoting the clinic's mission and values.
We Offer:
Competitive salary ($32-$40/hr) plus regular bonuses.
Comprehensive health benefits.
A supportive work environment with opportunities for professional growth.
A meaningful role in impacting the health and wellness of our patients.
Apply Today:
If you are passionate about making a difference in the lives of others and have the skills we are looking for, we would love to hear from you.
Join Wellbrook Family Chiropractic as our Patient Experience and Operations Lead and be part of a team that truly values your contribution to our patients' health and wellness journey.
Job Type:
Full-time Pay:
$32.
00 - $40.
00 per hour Expected hours:
32 - 40 per week
Benefits:
Employee discount Health insurance Paid time off Professional development assistance Referral program Schedule:
8 hour shift Weekends as needed Work setting:
In-person
Experience:
Healthcare Office:
3 years (Required) Ability to Relocate:
Castro Valley, CA 94546:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Ready to make a difference? Apply now to become the Front Desk Lead at Wellbrook Family Chiropractic.
Role
Summary:
The Patient Experience and Operations Lead plays a vital role in ensuring our patients receive the highest quality of care and service.
This position is responsible for managing front desk operations, enhancing patient satisfaction, and contributing to the overall success of the clinic.
Key
Responsibilities:
Customer Service Excellence:
Serve as the first point of contact for our patients, offering empathetic and efficient service.
Appointment Management:
Schedule appointments to optimize patient flow and clinic revenue.
Billing and Revenue Management:
Oversee billing processes, liaise with insurance providers, and ensure accuracy in financial transactions.
Service Promotion:
Utilize sales skills to promote clinic services, contributing to patient care and clinic growth.
Marketing and Community Engagement:
Support marketing initiatives and engage in community outreach to enhance clinic visibility and patient base.
Team Collaboration:
Work closely with clinic staff to ensure a seamless patient experience and efficient clinic operations.
Qualifications:
Proven experience in office management or administration, preferably in a healthcare setting.
Excellent communication and interpersonal skills, with a strong focus on empathy and patient care.
Proficiency in practice management software and digital communication tools.
Ability to work proactively, adapt to changing environments, and solve problems effectively.
Passion for health and wellness, with a commitment to promoting the clinic's mission and values.
We Offer:
Competitive salary ($32-$40/hr) plus regular bonuses.
Comprehensive health benefits.
A supportive work environment with opportunities for professional growth.
A meaningful role in impacting the health and wellness of our patients.
Apply Today:
If you are passionate about making a difference in the lives of others and have the skills we are looking for, we would love to hear from you.
Join Wellbrook Family Chiropractic as our Patient Experience and Operations Lead and be part of a team that truly values your contribution to our patients' health and wellness journey.
Job Type:
Full-time Pay:
$32.
00 - $40.
00 per hour Expected hours:
32 - 40 per week
Benefits:
Employee discount Health insurance Paid time off Professional development assistance Referral program Schedule:
8 hour shift Weekends as needed Work setting:
In-person
Experience:
Healthcare Office:
3 years (Required) Ability to Relocate:
Castro Valley, CA 94546:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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